Patients & Visitors -> Billing Information
Billing Information
HNJH participates with these insurance providers
  •  •  Blue Cross/Blue Shield of Michigan                  •  Medicaid
  •  •  Blue Care Network                                            •  Medicare
  •  •  Cigna                                                                 •  Medicare Plus Blue
  •  •  Healthy Michigan Plans                                     •  Multiplan
  •  •  Humana                                                             •  United Health Care
  •  •  LMAS Breast & Cervical Program                     •  Upper Peninsula Health Plan (UPHP)
  •  •  HealthyMI                                                          •  Wausau

If you have a question about a specific insurance, please contact a member of our Billing Staff (listed at the right). 

If you have a question regarding an insurance not listed here, please contact Patient Accounts.
Patient Accounts may be reached by calling either Lorna Honeysette at 906-293-9115 or Traci Brown at 906-293-9123.


Frequently Asked Insurance Questions

  1. What is a deductible?
    A deductible is a set dollar amount that you pay before your insurance plan begins reimbursement.
    The deductible is the patient's responsibility.

  2. What is a co-payment?
    A co-payment is the portion of your health care expenses that is not covered by your insurance.
    The co-pay is the patient's responsibility.

  3. What is co-insurance?
    A set percentage of the total charge/charges of your healthcare expenses that are not covered by your insurance.
    The co-insurance percentage is the patient's responsibility.

  4. What other bill may I receive?
    In addition to the bill from HNJH you may receive a bill from the doctor or other doctors whom provided services to you.

  5. Why didn't my insurance pay? 
    You will need to contact your insurance company/companies or refer to your Explanation of Benefits (EOB).
Billing Office Hours
  • Monday through Friday
    8:30am – 5:00pm
Contact Us
  • Blue Cross Blue Shield
    Suzanne Robbins (906) 293-9210
  • Commercial Insurances
    Bonnie Priestley (906) 293-9207
  • Medicaid
    Janet Fergin (906) 293-9147
  • Medicaid HMO/UPHP
    Janet Fergin (906) 293-9147
  • Medicare
    Melissa Dzelak (906) 293-9291
  • Medicare HMO
  •     Bonnie Priestley (906) 293-9207 
      Janet Fergin - 906-293-9147 

   Worker's Comp
      Bonnie Priestley (906) 293-9207
            Helen Newberry Joy Hospital
             H.E.L.P. Program

Helen Newberry Joy Hospital does not discriminate against any person on the basis of race, religion, color, national origin, disability, sex, sexual orientation, gender identity, or age in admission, treatment or participation in its programs, services, and activities.


Copyright 2018.   All Rights Reserved.
Helen Newberry Joy Hospital & Healthcare Center, 502 W. Harrie Street, Newberry, MI 49868   Phone: 906.293.9200