Billing Information | HNJH Billing Department | HNJH
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Billing Information
Billing Information

HNJH Billing Information

HNJH participates with these insurance providers
•  Blue Cross/Blue Shield of Michigan       •  Medicaid
•  Blue Care Network                              •  Medicare
•  Cigna                                                •  Medicare Plus Blue
•  Humana                                            •  United Health Care
•  LMAS Breast & Cervical Program           •  Upper Peninsula Health Plan (UPHP)
•  MI Health Link                                    •  Multiplan 
•  Tricare                                               • Champ VA
•  VA Hospitals


If you have a question about a specific insurance, please contact a member of our Billing Staff (listed at the right). 

If you have a question regarding an insurance not listed here, please contact Patient Accounts. Patient Accounts may be reached by calling either Kristi Fox at 906.293.9115 or Richelle O'Neil at 906.293.9123.

Shoppable Services


Frequently Asked Insurance Questions

  1. What is a deductible?
    A deductible is a set dollar amount that you pay before your insurance plan begins reimbursement.
    The deductible is the patient's responsibility.

  2. What is a co-payment?
    A co-payment is the portion of your healthcare expenses that are not covered by your insurance.
    The co-pay is the patient's responsibility.

  3. What is co-insurance?
    A set percentage of the total charge/charges of your healthcare expenses that are not covered by your insurance.
    The co-insurance percentage is the patient's responsibility.

  4. What other bill may I receive?
    In addition to the bill from HNJH, you may receive a bill from the doctor or other doctors who provided services to you.

  5. Why didn't my insurance pay? 
    You will need to contact your insurance company/companies or refer to your Explanation of Benefits (EOB)
Billing Office Hours

Monday through Friday
8:00am – 4:30pm

For Billing Questions Call:
906.293.9200 and ask for Patient Accounts

HELP Program