Billing Information
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Patients & Visitors / Billing Information
Billing Information
HNJH participates with these insurance providers
•  Blue Cross/Blue Shield of Michigan       •  Medicaid
•  Blue Care Network                             •  Medicare
•  Cigna                                                •  Medicare Plus Blue
•  Healthy Michigan Plans                       •  Multiplan
•  Humana                                            •  United Health Care
•  LMAS Breast & Cervical Program          •  Upper Peninsula Health Plan (UPHP)
•  HealthyMI                                         •  Wausau

If you have a question about a specific insurance, please contact a member of our Billing Staff (listed at the right). 

If you have a question regarding an insurance not listed here, please contact Patient Accounts. Patient Accounts may be reached by calling either Lorna Honeysette at 906.293.9115 or Traci Brown at 906.293.9123.
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Frequently Asked Insurance Questions

  1. What is a deductible?
    A deductible is a set dollar amount that you pay before your insurance plan begins reimbursement.
    The deductible is the patient's responsibility.

  2. What is a co-payment?
    A co-payment is the portion of your healthcare expenses that are not covered by your insurance.
    The co-pay is the patient's responsibility.

  3. What is co-insurance?
    A set percentage of the total charge/charges of your healthcare expenses that are not covered by your insurance.
    The co-insurance percentage is the patient's responsibility.

  4. What other bill may I receive?
    In addition to the bill from HNJH, you may receive a bill from the doctor or other doctors who provided services to you.

  5. Why didn't my insurance pay? 
    You will need to contact your insurance company/companies or refer to your Explanation of Benefits (EOB).
Billing Office Hours

Monday through Friday
8:30am – 5:00pm

Contact Us

Blue Cross Blue Shield 
Commercial Insurances
Bonnie Priestley (906) 293-9207

Medicaid
Janet Fergin (906) 293-9147

Medicaid HMO/UPHP
Janet Fergin (906) 293-9147

Medicare
Melissa Dzelak (906) 293-9291

Medicare HMO
Bonnie Priestley (906) 293-9207 
Suzanne Robbins (906) 293-9210

UPHP
Janet Fergin - 906-293-9147 

Worker's Comp
Bonnie Priestley (906) 293-9207
HELP Program